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[public-dns-discuss] Re: Can't resolve hijiffy.com on Googloe Public DNS
Hi Alex, thank you again for the quick answer.
I was talking to them right now and it was a little bit confusing.
First, they told me that the DNSSEC support was still enabled, when I disabled it on Friday and confirmed today on the dashboard, then they said that it was a misunderstanding and it was off and maybe it was my DNS cache. I sent them the report again http://dnsviz.net/d/hijiffy.com/WqZMaw/dnssec/ (for the 3x time) and insisted on them to try nslookup -debug hijiffy.com. 18.104.22.168 and see that it was not cache.
Finally, the tech team answered me: :
On Monday, March 12, 2018 at 10:59:56 AM UTC, Alex Dupuy wrote:
If disabling NameCheap DNSSEC support as described at the end of the instructions at
When you contact NameCheap, if they indicate that other steps are needed to remove a DS record in some cases, please also ask them to update that documentation to explain those steps.
It is also possible that there is a multi-day delay in these updates due to manual operations needed at the .COM TLD registry or NameCheap registrar, and nobody has done anything over the weekend.
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